· Running of Day to Day affairs of the company projects
To develop a strategies customer management system through accurate record-keeping for ongoing and future communication
· To develop and supervise presentation to prospective customers based on a thorough knowledge of the product and services(Functionality use and design).
To cultivate new customers through lead generation ideas and systematic follow-up on
· Ensure good relationship between staff and client.
keep records of customer interactions and transactions
deal directly with customers either by telephone, electronically or face to face
respond promptly to customer inquiries
handle and resolve customer complaints
Rendering technical supports to subscriber’s devices
Solving customer’s queries
Activation of new subscribers accounts
Cash handling, processing and reconciliation of customer’s accounts