Booking and Issuing airline tickets for client
Travel and Hotel Accommodation Reservation
Promoting good relationship with existing clients/clear and professional telephone manner
Assisting in Visa Processing
Keeping Accurate weekly/monthly Sales Report
Documentation of client data’s and proper filling of records
Organizing, directing and controlling daily activities run by the establishment
Attending to customers enquiries
Orienting client and prospective customers of the product and services of the company
Addressing complaints and resolving problems.
Maintain call center database by entering all customer information accurately.
Avoids potential for theft and inaccurate record keeping through continued vigilance and proactive behavior
Welcome guest and assigned rooms to them.
Prepare clients bill on daily basis
Process both outgoing and incoming mails.
Maintain a close work relationship with the Operations and Logistics team to ensure clients orders are processed on time.