olivia
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Customer Service Officer 50 000
Job Type: Full-Time

Education

From 0 to 2008
MADONNA UNIVERSITY,OKIJA,ANAMBRA STATE
No added languages

Experience

Ticketing and Reservation officer
Max travel and tours
May 2012 - November 2012 (6 months)

Booking and Issuing airline tickets for client

Travel and Hotel Accommodation Reservation

Promoting good relationship with existing clients/clear and professional telephone manner

Assisting in Visa Processing

Keeping Accurate weekly/monthly Sales Report

Documentation of client data’s and proper filling of records

Organizing, directing and controlling daily activities run by the establishment

CUSTOMER SERVICE OFFICER
SMART SELECT AND VALUE MANAGE LTD,LEKKI,PHASE1 LAGOS
July 2011 - April 2012 (10 months)

Attending to customers enquiries

Orienting client and prospective customers of the product and services of the company

Addressing complaints and resolving problems.

Maintain call center database by entering all customer information accurately.

Avoids potential for theft and inaccurate record keeping through continued vigilance and proactive behavior

FRONT DESK OFFICER
CHATEUX DE ATLANTIQUE HOTEL
September 2010 - Present Day (6 years 9 months)

Welcome guest and assigned rooms to them.

Prepare clients bill on daily basis

administrative duties

Process both outgoing and incoming mails.

Maintain a close work relationship with the Operations and Logistics team to ensure clients orders are processed on time.