TEAM MEMEBER, 21ST CENTURY TARGET PROJECT -OPERATIONS TRANSFORMATION NS
December 2011 - January 2012 (3 months)
- Collating all existing standard of procedures of all operational units detailing the policies and the procedures in Intercontinental bank.
- Detailed information on the current risk and control framework in all operational units in Intercontinental bank.
- Collating and summarizing all IT infrastructure of the bank covering all platforms and interfaces that support Intercontinental bank.
- Reviewing the existing organizational structure which includes functional roles and responsibilities, Service Level Agreement in branches and transaction analysis of the various branches.