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Joan
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Customer Service Officer
Job Type: Full-Time , open to relocation

Education

From 0 to 2010
Kwame Nkrumah University of Science and Technology, Ghana
From 0 to 2005
Ronik comprehensive School, Ejigbo Lagos Nigeria
Languages:
English

Experience

Receptionist
Gabbys Connection Nig. Ltd
December 2011 - March 2013 (1 year 4 months)
  • Middle liason between the workers and the customers
  • Recommends potential products or services to management by collecting customer information and analyzing customer needs.
  • Providing comprehensive administrative service , including budget and financial management.
  • Researching to assist in determining best prospects for the new clients; assisting in identifying and evaluating new client prospects.
  • Distribute incomin mail and prepare outgoing mail including bulk mail.
  • Oversea database management for quality assurance
  • Recording sales and order information on the computer system.
  • Maintain accurate up-to-date sales pipeline and forecasts.