EDWARD
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Customer care specialist 150 000
Job Type: Full-Time , open to relocation

Education

From 0 to 2005
UNIVERSITY OF IBADAN
Languages:
English

Experience

ADMIN OFFICER
WEMA BANK PLC
October 2009 - Present Day (7 years 7 months)

·         Issue debit ATM cards to customers

·         Issue internet banking services and e-products

·         Open new accounts and reactivate dormant ones

·         Confirm customers account balances

·         Carry out KYC (Know Your Customer) on customers’ accounts

·         Assist with preparation of Monthly Performance Report of the Region

·         Management of Region’s Information and Drafting of Memos

  • Sending and Receiving mails via intranet, outlook and Phones
  • Sending reports on spreadsheet and other administrative duties
  • Management of incoming /outgoing correspondences

·         Managing the filing, storage and security of documents

·         Identify and report on faulty work tools to the Regional Service Support Head

·         Ensure monitoring/repair and maintenance of fixed assets

·         Provide administrative support in the day to day management of the region

·         Make requisition for items that are out of stock jointly with the Regional Service Support Head

·         Issue stationery items to branches in South-South branches

·         Raise entries for posting of items isAttend to all customers enquiries promptly and efficiently

·         Receisued to branches

·         Manage the vendors assigned to maintain the region’s work tools

·         Manage the generator and buy/load diesel under supervision of Regional Service Support Head