Brand equity management.
Customer Life cycle retention management.
Achievement: I have been able to resolve 99% queries from 2011 to January 2013
Planning, Designing and Implementation of Networking solutions.
Survey on prospective client location to identify network solutions to drive the business forward.
Researching of possible business solutions to improve communication.
Research into strategies to market services and solutions.
Provide online help-desk Customer services to clients with networking challenges.
Use of MS Office 2007 for preparation of reports, proposals, and MS Visio for Network Design and other duties as directed by the organisation.
Achievement: I was able to bring in clients and increase company revenue by 50% within 3 months in 2011.