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Mojisola
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Customer relationship executive 4 000 000
Job Type: Full-Time

Education

From 0 to 2005
University of Ibadan, Oyo State, Nigeria
No added languages

Experience

customer relationship executive
SystemSpecs Limited
April 2009 - Present Day (8 years 1 month)

Visiting customers to build relationship and ensure continued use of company products

Selling of additional company products and version upgrades to meet other needs of the customers.

Obtaining feedback from customers to resolve customer challenges and improve services.

Managing aggrieved customers, resolution of their issues to ensure retention of such

customers.

Following up with all relevant units within the organization to ensure customer issues are resolved.

Preparing correspondences to customers e.g proposals and other letters to advise on the company's direction and the impact on customers