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Oluwayanfunmi
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Customer service associate 1 200 000
Job Type: Full-Time

Education

From 0 to 2007
Obafemi Awolowo University, Ile-Ife Osun state.
No added languages

Experience

Customer service agent
Techmahindra Nigeria
February 2011 - December 2012 (1 year 11 months)
Providing information on products and service and educating subscribers. Resolving subscriber issues, activating services and collating top issues of the day. Attending company trainnings to meet up with the constant changes and introductions of new products and services, upgrades in applications and software and introduction of various customer-centric standards. Working as a team to achieve the company's goals within the set parameters of the key performance indicators.
Site engineer (Programs, Planning and Control)
Vita Construction Limited
November 2009 - January 2011 (1 year 3 months)
Engineering drawing interpretation and site drawing detailing, construction supervision, work force and material control management and project progress programming.

Additional information

About Me
I am a woman of integrity, intelligent and innovative, a member of the Nigerian Institute of Management with a proficiency certificate in management. I am proficient in the use of the computer, telephoning skills, customer handling skills, problem solving skills and multitasking skills. I am a team-player, though I can also function independently. I enjoy solving problems, creative writing and appreciation of art and nature.