nkechi
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Customer service officer/human resource officer
Job Type: Full-Time , open to relocation

Education

From 0 to 2004
Delta state university Abraka
No added languages

Experience

head customer service
oceanic bank intl plc
January 2007 - February 2012 (5 years 2 months)
  • Develop and implement excellence-in-operations strategies
  • Prepare proper projections and achieve deposit target liability as stipulated by management
  • Ensure regular and adhoc correspondence with customers, attend to customer enquiries, complaints and requests.
  • Send out search reports to legal department for confirmation and follow up on outstanding requirements
  • Drive performance in individual and team positions
  • Open customers accounts, issue cheque books, verify signature on official documents and customers instruments