YETUNDE
Personal data and contacts will be open only to employers with access to CV database
Customer service personnel 150 000
Job Type: Full-Time

Education

From 0 to 2012
UNIVERSITY OF IBADAN
From 0 to 2003
University of Ado-Ekiti
Languages:
English

Experience

Project Coordinator
Avitech Software technology
April 2013 - Present Day (4 years 4 months)

Liaise with the PM, business analysts and technical team to maintain project schedule  Coordinates meetings, including travel arrangements and expense reports  Prepares meeting minutes and/or presentations and ensures timely dissemination to stakeholders  File all project documents (hard and soft copies)  Liaise with external vendors and contractors to ensure project deliverables and timelines are kept  Work directly with the executing team to ensure project is executed according budget  Assist the Project Manager to manage the project scope document and keeps track of all change requests  Liaise with the appropriate teams to implement scope changes  Assist the Project Manager in capturing new project requirements, managing project issues and risks by keeping track of the risk and issues log, review all project deliverables to ensure project specifications are applied and requirements met  Provides comprehensive status updates on project deliverables to Project Manager/Senior management  Assist the Project Manager in identifying project dependencies and coordinating all interfaces with the projects

CUSTOMER SERVICE SUPERVISOR
ONET TELECOMS, IBADAN
December 2006 - January 2011 (4 years 2 months)

Responsibilities: Ability to sell and cross-sell company products and services and still maintain good customer relationship

 Collation and update of subscribers’ data base

 Prepared daily, weekly and monthly reports of activities of the Friendship/Call centre

Achievements: Was able to make and keep a large profile of clietele