Customer Service Agent
MTN Communications Nigeria Ltd
July 2009 - Present Day (7 years 9 months)
- A customer oriented, enthusiastic and persistent professional with diversified experience in achieving customer satisfaction as well as meeting or surpassing company expectations.
- Possessing 5 years experience as Customer Service representative.
- Excellent in cultivating and retaining the healthy relation with customers.
- Experience to provide answers to inquiries of customers.
- Skilled in enhancing the level of customer satisfaction
- Proficient in resolving the issues of customers.
- Excellent ability to work in group as well as individually.