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Customer service representative, admnistration
Job Type: Full-Time


From 0 to 2008
Bowen University,Iwo Osun State
From 0 to 2004
Command Day Secondary School,Ibadan
No added languages


Customer Service Representative
Airtel Call Center
January 2011 - October 2012 (1 year 10 months)
  • To deliver an excellent Customer service

- Trouble-shooting customer’s complaint/query

- To build customer interest in the services and products offered by the company

- Provide personalized service of the highest level

- Pleasant and friendly mannerism

- Basic computer knowledge/technological skills-e.g. adept in using search tools,

browser and also email features; attaching files to correspondence, utilizing

tracking and management features

- Good verbal and oral communication skills- fast and correct typing, ability to

create grammatically correct responses without any spelling errors

- Ability to make efficient use of resources

- A sound knowledge of telephone etiquette

Corper at the shipping desk (FOREIGN OPERATIONS)
Guaranty Trust Bank
December 2008 - October 2009 (11 months)
  • Receiving and updating of shipping documents from the mail room

- Collating documents for Risk Assessment Reports

- Certifying Shipping Documents for confirmation

- Pouching of shipping documents to offshore Banks