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Customer service representative.
Job Type: Full-Time , open to relocation


From 0 to 2007
Enugu State University of Science and Technology
No added languages


Customer Care Representative
MTN Nigeria
July 2010 - Present Day (7 years 1 month)

Analyzing Customers issues and queries , Resolving of Customers queries,

Education of customers on products and services, Supporting customer’s

issues and providing them with relevant information,Cross-selling and

Up-selling of products and services, Execution of other duties as assigned.

Quality Assurance Score: Scores nothing less than 95% monthly for both Quality and Productivity.

Admin Officer/ Data Processing Officer
Biltop Group International
August 2002 - March 2003 (8 months)

Data Processing, Preparation of Official Documents,

Soft keeping of stores and Execution of other duties as assigned.