Analyzing Customers issues and queries , Resolving of Customers queries,
Education of customers on products and services, Supporting customer’s
issues and providing them with relevant information,Cross-selling and
Up-selling of products and services, Execution of other duties as assigned.
Quality Assurance Score: Scores nothing less than 95% monthly for both Quality and Productivity.
Data Processing, Preparation of Official Documents,
Soft keeping of stores and Execution of other duties as assigned.