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samuel
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Dispatchrider 60 000
Job Type: Full-Time

Education

From 0 to 2012
federal polytechnic,offa
No added languages

Experience

customer support officer
valucard nigeria plc
February 2008 - Present Day (9 years 6 months)

DUITES: Responsible in building and promote customer care and assist to resolve their queries, Develop rapport with

the customer base, greet by name, have knowledge of account ownership, responsive and timely with correspondence

and problem resolution and display a caring attitude. Follow the code of business conduct and ethics and other related

policies, handling of the customer queries in an ethical and informative way, report directly to the head of CSU, and

maintaining a position of trust and responsibility by keeping all customer business confidential,

Handling the training of the pos and card securities features at the merchant location and ensure a safely delivery of the

pos and maximum understood of the usage at the side of merchant, report directly of any issue beyond control to the

head of CSU and ensure it treated to the merchant satisfaction, preparing a routing report on daily basis of any

customer that has issue and the merchant visited per daily basis. Etc