Ola Robert
Personal data and contacts will be open only to employers with access to CV database
Facilities and inventory officer 2 700 000
Job Type: Full-Time

Education

From 0 to 2008
Lagos State University, Ojo, Lagos
From 0 to 1999
University of Benin, Benin City, Edo State
No added languages

Experience

HWS Operational Support
LM Ericsson Nigeria Limited
December 2012 - Present Day (4 years 3 months)

Return Management

Monitoring of orders

Managing DHL performance

Checking all DHL invoices are correct and process for payment

Monitoring PO to DHL

HWS Order Desk Administrator
LM Ericsson Nigeria Limited
January 2010 - November 2012 (2 years 11 months)
  • To handle the front office tasks for the customer.
  • To create orders
  • To control the out standings from customer process
  • To control the faulty return process
  • To maintain a high standard of customer satisfaction for service delivered
  • To prepare Invoice and request manual payment
  • To plan daily activities and reports to the HWS Delivery Manager, Customer Project Manager and Program Manager
  • And other logistics duties
Return Logistics Coordinator
LM Ericsson Nigeria Limited
May 2009 - November 2009 (7 months)
  • To manage Hardware Support(SPRS)
  • To liaise between the customers and the company
  • To maintain active contact with SCOC
  • To follow up units sent for repair and follow up with the lead time committed by SCOC
  • To ensure all directives laid down by SCOC follow strictly.
  • To maintain a high standard of customer satisfaction for service delivered.
  • To deliver replacement units to the customer within the agreed lead times.
  • To prepare Invoice and request manual payment.
  • To plan daily activities and reports to the Supply Chain Manager
  • And other logistics duties.