Back to CV list
Janet
Personal data and contacts will be open only to employers with access to CV database
Finance Assistant 80 000
Job Type: Full-Time

Education

From 0 to 2008
Ambrose Alli University, Ekpoma, Edo State
No added languages

Experience

Customer Relations Officer
Diamond Bank Plc
January 2011 - Present Day (6 years 7 months)

Job Description:

  • Solicit customers’ feedback and identify problem trends for improvement actions.
  • Identify cross-sell opportunities during customer interaction.
  • Ability to understand customers’ needs and appropriate solutions and attention.
  • Refer customers to appropriate banking services and representatives
  • Deliver personalized services over telephone to customers and various banking products, accounts and services enquire in an effective and efficient manner.