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EMMANUEL
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Financial analyst
Job Type: Full-Time

Education

From 0 to 2011
UNIVERSITY OF LAGOS
No added languages

Experience

CUSTOMER CARE REPRESENTATIVE
ACCESS BANK PLC
- Present Day (более 50 лет)

 Answer calls professionally

 Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems

 Research required information using available resources

 Handle and resolve customer complaints

 Provide customers with product and service information

 Identify and escalate priority issues

 Follow up customer calls where necessary

 produce call reports