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Ebede
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Fraud analyst
Job Type: Full-Time

Education

From 0 to 2005
Delta State University
No added languages

Experience

Business Service Manager (BSM)
Skyebank plc
September 2006 - Present Day (10 years 6 months)

PROFILE:

Strong consensus building disposition and conceptual approach to tasks. Hands-on resourceful approach to work. Ability to see the big picture and adapt accordingly. Mind-set which make an employee think and act like owner. High energy (drive) and initiative to pursue growth objectives. Over six (6) years post qualification experience in Banking,

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COURSES/SEMINARS ATTENDED/CERTIFICATIONS.

  • BSM Certification-(Skye Bank.2012)
  • Leadership Team Building Communication Skill (Skye Bank 2011)
  • Anti-Money Laundering & Combating the Financial of Terrorism AML/DFT COMPLIANCE.FEB.(Data pro June 2010)


EXPERIENCE:

SKYEBANK PLC, IKEJA PLAZA-LAGOS (Nov. 2011-Date)


DESIGNATION: Head, First Nation Airways Cash Center

JOB RESPONSIBILITIES:

  • Ensure adherence to Staff discipline and grievance procedures.
  • Vault Administration/unity cash
  • Coordinate activities of functional departments. Worked actively with head of operation for effective delivery.
  • Supervision of the activities of tellers and ensuring that the cash related services of the branch are adequately managed

SKYEBANK Plc, ONITSHA BRANCH, ANAMBRA STATE (April 2011-Nov 2011)


DESIGNATION: Business Service Manager (BSM)

.

JOB RESPONSIBILITIES:

  • Supervising and coordinating the activities of all operation units in the branch (customer service units, fund Transfer units, cash and teller

unit)

  • Ensuring that the branch has adequate supply of both material and human resources; the day to day running of operations in the branch
  • Attending to customers complaints
  • Reconciliation of GL/SL accounts
  • Authorization of Transactions
  • Project management, policy procedure development and planning cost control
  • Ensure adherence to Staff discipline and grievance procedures.
  • Enhance communication and employee compliance with corporate standards.
  • Vault Administration/unity cash
  • Effective management of industrial relationship and fostering harmony


SKYEBANK Plc, ABAKALIKI EBONYI STATE. (July.2009- .2011)

DESIGNATION: Business Service Manager (BSM)

.

JOB RESPONSIBILITIES:

  • Ensuring that the branch’s policy and procedures are strictly adhered to, thereby ensured strict compliance to protect the bank interest
  • Conducting in house training and lectures time to time
  • . Regulating staff behavior within a structured hierarchy of authority and responsibility
  • Setting limits of approval for operations staff and ensuring strict compliance
  • Scrutinize and sign off on tickets emanating from credit and marketing staff before cash and teller, and also signing off on cheque or withdrawal slips that are above signing limits of the various unit heads
  • Ensure adherence to Staff discipline and grievance procedures.
  • Maintained high standard of performance of operation department activities as well as handling variety of transactions with consistent agree turn around time
  • Implementation and Management of Staff Welfare Programme.
  • Ensure adherence to Staff discipline and grievance procedures
  • Advice on policy as it relates to labour management relations
  • Ensure that all bank transactions are posted to the appropriate accounts
  • Cash management in line with CBN policy
  • Effective management of industrial relationship and fostering harmony


SKYEBANK Plc, ONITSHA ANAMBRA STATE. (2006- .2007)

DESIGNATION: Cash Officer

.

JOB RESPONSIBILITIES:

  • Maintain the control and administration policies that apply to vault opening, managing cash and teller area, authorization of transactions and reconciliation etc
  • Worked actively with head of operation for effective delivery.
  • Supervision of the activities of tellers and ensuring that the cash related services of the branch are adequately managed
  • Supervising of tellers and appraising then
  • Cash evacuation/control
  • Cash balancing/proofing of accounts.


SKYEBANK Plc, ONITSHA ANAMBRA STATE. (2007- .2009)

DESIGNATION: Customers Service Manager

.

JOB RESPONSIBILITIES:

  • Opening accounts to customers
  • Creations and scanning of accounts mandate.
  • Dormant accounts reactivation and attend to customers enquiries
  • Processing of inter-branch and in-house instruments
  • Raising charges to customers accounts


ALLSTATE TRUST BANK, ONITSHA ANAMBRA STATE. (2002- .2005)

DESIGNATION: Customers Service

.

JOB RESPONSIBILITIES:

  • Ensure proactive customers service delivery
  • Receiving of customers deposit and raising entries
  • Make call on daily transactions and seek approval from the cash officer