Corporate Relations Personnel
Qest Information Systems Ltd
October 2012 - Present Day (4 years 6 months)
- Building an easily accessible customer database.
- Managing internal communication flow.
- Maintaining excellent external communications with customers and business partners.
- Good image representation of the organization.
- Use of CRM software (V tiger CRM) to kep track of customers.
- Anchor staff meetings in the absence of the Managing Director.
- Recruitment of new employees and staff training.
- Conversion of leads into customers.
- Providing Information Officers on the field backup support.
- Dealing with customer complaints in a timely and effective manner.