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OLUWATOSIN
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Front desk officer 60 000
Job Type: Full-Time

Education

From 0 to 2010
University of Lagos
From 0 to 2005
QUEENSLAND ACADEMY, OKOTA, LAGOS
No added languages

Experience

Corporate Relations Personnel
Qest Information Systems Ltd
October 2012 - Present Day (4 years 6 months)

Responsibilities handled:

  • Building an easily accessible customer database.
  • Managing internal communication flow.
  • Maintaining excellent external communications with customers and business partners.
  • Good image representation of the organization.
  • Use of CRM software (V tiger CRM) to kep track of customers.
  • Anchor staff meetings in the absence of the Managing Director.
  • Recruitment of new employees and staff training.
  • Conversion of leads into customers.
  • Providing Information Officers on the field backup support.
  • Dealing with customer complaints in a timely and effective manner.