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Front desk officer
Job Type: Part-Time

Education

From 0 to 2007
RIVERS STATE UNIVERSITY OF SCIENCE AND TECHNOLOGY, PORT HARCOURT
No added languages

Experience

Front Desk Officer
Royal vantage Hotel & Suits
February 2012 - Present Day (5 years 5 months)
  • Reporting directly to the Hotel Director in all matters relating to the daily operation of the
  • Information Desk.
  • Dealing with all passenger requests and complaints, ensuring that the entire Front Desk Team is
  • aware about the daily program, all passenger issues, any changes in itinerary, arrival /
  • departure times, requests concerning passengers and passenger areas.

dealing with all cabin change requests and overlooking the exchange office operation within the

  • Front Desk.
  • The Front Desk Manager also has responsibility for the embarkation and disembarkation process

of the passengers and ensuring that the control and security of passports and the delivery of

  • passenger identification cards are administered correctly.
  • The Front Desk Manager is also responsible for the day to day financial operations of the front
  • office in close coordination with the Financial Controller.
Secretary/Student Counselor
KENNY EDUCATIONAL SERVICES
March 2009 - January 2011 (1 year 10 months)
  • Serve as secretary, answer telephone, provide information; keyboard correspondence and related matters; prepare and maintain files and records.
  • Prepare general correspondences, memorandums, reports, schedule, copy, marginal notes or verbal instruction.
  • Maintain appointment calendar, schedule appointments, and meetings.
  • Registration of intending students, visa application guidance.
  • Maintain filing system as required by managing director.
  • Maintain confidential information of student’s related information.
  • Attend in-seminar training to improve skills and knowledge of office work.
  • Take all necessary and reasonable precautions to protect students, equipment, materials, and facilities.
  • Comply with and support school and division regulations and policies.
  • Model non-discriminatory practices in all activities.