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Ezeji Chioma
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Front desk officer 60 000
Job Type: Full-Time

Education

From 0 to 2010
Yaba College of Technoogy, yaba lagos state.
From 0 to 2010
yaba college of technology
From 0 to 2010
yaba college of technology
No added languages

Experience

Front desk Officer/ Customer care Officer.
Aptech Computer Education
January 2011 - Present Day (6 years 5 months)

EXPERIENCE/RESPONSIBILITIES:

To receive and direct phone calls on behalf of the company

Entering customer’s information using TALLY. ERP 9 and PORTAL

Perform necessary system transactions related to customer request.

Assist in coordinating and organizing, booking of meeting room, appointments, and seminars.

Manage the reception area and report issues promptly.

Assisting staff with preparing official correspondence photocopy and carry out other administrative task required.

Preparing staff salary sheet and roll over of clients.

Communicating with staff on daily basis for proper conduct during the office hours.

Assist to ensure implementation of recruitment activities within assigned division and supervises and coordinates the administrative personnel which include the drivers, cleaners, office assistant and security guard.

Ensure disciplinary matters and grievances are handles carefully.

Compensation and benefits administration and record keeping.

maintaining employee files and the HR filing system

Development of an employee-oriented company culture that emphasizes quality, continuous improvement, and high performance

Establish rapport with clients, visitors and people going out of the office.

To attend to enquiries.

To maintain and update data on daily sales.

To keep track of marketer’s database.

Sending mails and SMS to enquiry about new offers and courses.

Receive office document and important mails.

Reads and routes incoming mails.

Performing other duties as assigned by management.

Front Office and Admin
Archival & Office Solution Ltd
January 2008 - January 2009 (1 year 1 month)

POSTION: Admin/Customer Care.

EXPERIENCE/RESPONSIBILITIES:

To receive phone calls on behalf of the company and direct it to various department.

Tele-phone marketing

System maintenance

Record keeping and treasury operation

Data Processing.

Document conversion.

Customer relation

Multi-tasking

Keeping marketers database up to date.