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Chinwendu
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Front desk officer/admin attendant 30 000
Job Type: Full-Time , open to relocation

Education

From 0 to 2009
University of Benin, Benin City, Edo State
From 0 to 2003
Republic Comprehensive Secondary School Enugu
No added languages

Experience

Data Clean-up Agent
CNSSL Contact Center Limited
June 2013 - August 2013 (3 months)

  1. Handle inbound calls from customers
  2. Listen attentively to customer complaint to ensure a positive customer experience
  3. Strive for quick complaint resolution; commended by supervisor for the ability to resolve problems on the first call and avoid escalation of issues
  4. Excel within a service-oriented company, demonstrating a talent for communicating effectively with customers from diverse backgrounds
  5. Excel in customer relationship management
Assistant Sales Supervisor
Forever Living Product (Nig)
March 2011 - Present Day (6 years 2 months)
  1. Sale company's products to customers
  2. Assist to organise seminars for new clients

English Teacher
Community Day Secondary School Filiya, Gombe State
November 2010 - October 2011 (1 year )

  1. Teach English Language in Junior Classes
  2. Establish a new Press Club in the School
  3. Pioneer the establishment of a Volley Ball Court in the school
Communication Officer/ Secretary
TegaFred International Service(Consultant) Enugu
January 2010 - August 2010 (8 months)

  1. Handle customer’s inquiries and complaints
  2. Take, distribute and record minutes of meeting
  3. Gathering, distributing and filing all media coverage generated for clients
  4. Organize workshop for clients and meeting venue
  5. Excel in files and document maintenance
Front Desk/Accont Officer
Oral Drugs Limited, Enugu
January 2004 - February 2005 (1 year 1 month)

  1. Handle inbound calls for information inquiries from customers
  2. Make outbound calls to customers for debt collection and market research
  3. Record phone calls and welcome visitors
  4. Receive and distribute mails
  5. Recieve and pay cash into the bank daily
  6. Assist in monthly stock taking

Additional information

About Me

­­­­­­­­­To obtain a customer service position where my exceptional interpersonal communication and organizational skills, genuine personable nature and professional attitude will make a positive impression on behalf of the company