1. Assists the manager in all administrative and management issues.
2. Oversees front office operations, helping to coordinate guest arrivals and
3. Accounts for all the purchases and payments that is being done in the company.
4. Maintains all the financial records and accounts of the company.
5. Maintains and enforces discipline within the staff.
6. Maintains effective communication between the manager and the service
7. Responsible for handling guest complaints and making sure that the
atmosphere in the hotel is conducive for guests and the staff.
Stock monitoring and cost management.
Ensured a tremendous increase in sales by 70%