Bilingual Anouncer & Customer Service Officer
Federal Airport Authority Of Nigeria,MMIA Ikeja Lagos.
November 2009 - November 2010 (1 year 1 month)
- Providing customer care services to passengers.
- Resolving passengers’ complaints and challenges with the airlines, handling companies& security agencies.
- Answering telephone calls on and making appropriate transfer within and outside the airport.
- Announcement and recording of flight schedules.
- Providing bi-lingual services to foreign passengers.
- Other duties as assigned.