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Jide
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Graduate Trainee 80 000
Job Type: Full-Time

Education

From 0 to 2011
Kwara state Polytechnic, Ilorin
Languages:
English

Experience

Call Centre Agent
MTN Nigeria
June 2013 - July 2013 (2 months)
  • Obtain client information by answering telephone calls; interviewing clients; verifying information.
  • Determine eligibility by comparing client information to requirements.
  • Establish policies by entering client information; confirming pricing.
  • Informs clients by explaining procedures; answering questions; providing information.
  • Maintain communication equipment by reporting problems.
  • Maintain and improves quality results by adhering to standards and guidelines; recommending improved procedures.
  • Update job knowledge by studying new product descriptions; participating in educational opportunities.
  • Accomplish sales and organization mission by completing related results as needed.