UTIBE NSEOBONG
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Graduate trainee, customer service officer 100 000
Job Type: Full-Time

Education

From 0 to 2009
Covenant University Ota, Canaanland, Ogun State
No added languages

Experience

Asst. Customer Serive/Secretary to the MD
Tower Assets Managment Limited
January 2011 - January 2013 (2 years 1 month)

Responsibilities:

1. Attend to Customers questions and complaints

2. Direct the clients to the proper office for service delivery

3. Typing necessary documents for the MD

4. Ensure the MD's office has supplies of provision

5.CSCS Account Opening of clients/Giving of CSCS Accounts file for proper filing to the appropriate officer in charge of filing.

6. Printing CSCS Account statement

Achievements:

1. Ability to work without supervision

2. Ability to Operate the Computer System

3. Ability to type fast

4. Open clients files and accounts successfully

5. Interact appropriately with clients on officialy matter

6. Ability to work well with a team

7. Good spoken english

8. Work on Integra to compute the clients details into the company's datatbase

9. Familiar with the Microsoft Office

Customer Service
Afra Real Estate Enterprises
November 2010 - December 2010 (2 months)

Responsibilities:

1. Collection of clients forms for the purchase of housing loans from the Head of Service

2. Processing clients forms at the Head of Service for housing loans

3. Proferring solutions to clients problems

4. Follow up on clients forms submitted at the Head of Service

5. Reporting to the Manager

6. Filing and Keying in of clients information into shelves and the Computer

7. Updating clients on recent developments

Achievements:

Good Customer Relationship

meeting up with deadlines and punctuality to meetings

Good interpersonal relationship with the clients and stafff

Good computer skills in Ms Dos

Excellent Customer Service

Ability to relate with different personalities

Counselling Department
Ansaar Udeen Primary/Secondary School
November 2009 - October 2010 (1 year )

Responsibilities:

1. Provide Students with an environment where they can feel relaxed to share their daily challenges and problems

2. Providing topics for general discussions with the students

3. Counselling students on educational,personal, emotional matters

Achievements:

1. Ability to solve student's academic dissatisfaction.

2. Ability to to solve student's personal problems

3. Ability to identify the root cause of the students psychological problem