1. Worked with field engineers on implementation/installation & upgrading of Network Equipments.
2.Monitored Wimax and Soma BTS, Fiber links, Radios and network Infrastructure to ensure service uptime availability and prompt resolution of all Network outages/Link issues
3.Performed remote trouble-shooting on routers, Soma and Wimax CPEs to ensure prompt optimal service.
3.Oversaw network-related incident monitoring and escalation thereby reducing service downtime.
5.Report generation and data analysis