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Graduate trainee human resource 100 000
Job Type: Full-Time


I have no education
No added languages


Call Centre Agent
Airtel Nigeria
November 2010 - Present Day (6 years 8 months)

Solving and giving solutions to customers complaints.

Telemarketing the company’s products and services.

Collating data for number of customers attended to and hours worked.

Obtaining customer information by answering telephone calls; interviewing clients; verifying information..

Informing customers by explaining procedures; answering questions; providing information.

Maintaining communication equipment by reporting problems.

Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.

Updating my job knowledge by studying new product descriptions; participating in educational opportunities.

Accomplishing sales and organization mission by completing related results as needed.