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CHIKODILI GENEVIEVE
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Graduate trainee 100 000
Job Type: Full-Time

Education

From 0 to 2011
SHEFFIELD HALLAM UNIVERSITY-MSC HUMAN RESOURCES MANAGEMENT (WITH MERIT)
From 0 to 2007
UNIVERSITY OF NIGERIA-BSC BUSINESS MANAGEMENT (2:2)
No added languages

Experience

HUMAN RESOURCE OFFICER
WAKANOW.COM LIMITED
July 2012 - Present Day (4 years 8 months)
  • Coordinate end-to-end staff recruitment and selection activities, including draft job description and corresponding key performance indicators (KPI); identifying staff vacancies, review resume, invite applicants and administer aptitude test and interviews, screen candidates, inform successful and unsuccessful applicants alike.
  • Maintain recruitment database such as interview reports on selected candidates’ likewise unsuccessful candidates.
  • Prepare job offers for successful candidates; perform reference checks for all new employees, accurately documenting these activities.
  • Training and Development: Assist with the preparation and facilitation of new hire orientation.
  • Facilitate confirmation process for new staff on probation.
  • Record and maintain all employee information, human resource files and documents to ensure compliance with employment laws.
  • Provide advice and assistance in developing HR strategies and best fit recruitment processes.
  • Ensure proper administration of employee reward and benefits such as bonuses, pensions and, medical insurance packages.
  • Follow up on leave matters.
  • Prepare Personnel action records (PAR) to finance action informing of any payroll addition and/or changes. These personnel actions include new hire, secondments, transfers, leaves and other amendments, to salaries and employee data in compliance with policy and payroll requirements.
  • Provide first-line support for employees’ request and issues related to HR processes, policies, job duties, working conditions, and employee benefits.
  • Assist in contract negotiations with outsourcing service providers and vendors on behalf of the organisation.
  • Perform other related duties as required.


Achievement

  • Recruited top performing employees thus enhanced conversion rates.
CUSTOMER CARE EXECUTIVE
BRITISH HEART FOUNDATION, ROTHERHAM , UK
September 2010 - October 2011 (1 year 2 months)
  • Kept accurate record of all stock received and sold.
  • Responded to customer queries (telephone and face-to-face)
  • Scanned and billed customer on purchased product
  • Provided excellent customer service
  • Ensured a safe and hygienic environment