Back to CV list
UGOCHI
Personal data and contacts will be open only to employers with access to CV database
Graduate trainee
Job Type: Full-Time , open to relocation

Education

From 0 to 2010
UNIVERSITY OF NIGERIA, NSUKKA
No added languages

Experience

Client Liaison and Customer Relations Officer
Hullcrest Networks
November 2012 - Present Day (4 years 5 months)
  • Ensuring that clients receive the most effective and professional service
  • Liaise with companies and our technical team to ensure continual functional and technical support
  • Ensure customer satisfaction and long term relationship by constantly getting feedbacks
  • Always available for online and voice supports to clients
  • Handling of correspondence between the company and 3rd party solution providers
  • Handle first level support for clients before passage to the technical team
  • Customer profiling and prioritization to ensure the company remains in business
  • Designation of support issues to the appropriate technical team