Providing international data network services to multinational businesses including managed data network services
Providing out-of –Office technical support to customers
Equipment installation, maintenance and support services
Integrating with third parties and back-end systems.
Ensuring Service Level Agreement Compliance and carrying out inventory
Providing preventative and corrective maintenance of equipments and networks
Updating work status remotely
Customers’ and assets data capturing processes
Taking down calls from users about their hardware and software issues.
Solve them or direct them to the appropriate personnel.
Deal with infrastructures by setting up users on a new system or changing faulty parts.
Allocating extension lines.
I am a bright and hard working graduate looking for a position where analytical skills add value and where my intellect will be challenged. I am also striving to become a top-of-the range value provider in an environment where passion for excellence, self- actualization and enhanced productivity are the operating standards.