Nkechi
Personal data and contacts will be open only to employers with access to CV database
Graduate trainee 80 000
Job Type: Full-Time

Education

From 0 to 2011
University of Benin
No added languages

Experience

Customer Service Unit (NYSC)
Zenith Bank
January 2012 - October 2012 (10 months)
  • Ensuring follow up in relation to enquiries made and to personally follow up on customers

Request via phone calls, emails especially as it relates to status of job.

  • Ensure proper dissemination of information on products and about the company to customers.
  • Handle customers’ complaints with dispatch and ensure appropriate persons are well informed as in the procedure of customer complaint reporting and resolution.
  • Maintain and service both existing and new customers
  • Creation and maintenance of client database.
  • Advice Management on participation in trade exhibition that may impact positively on financial performance of the Organization
  • Plan for the resources needed for effective discharge of duties
  • Generate weekly report on enquiries, complaints and sales
  • Sales