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Gloria Tosin
Personal data and contacts will be open only to employers with access to CV database
Graduate trainee 50 000
Job Type: Full-Time

Education

From 0 to 2009
University of Benin
No added languages

Experience

Customer Service Represenative
MTN NIgeria
February 2011 - Present Day (6 years 5 months)

Responsibilities:

Crisis management.

Brand equity management.

Problem resolution.

Cross-selling/Up-selling

Customer Life cycle retention management.

Achievement: I was able to successfully resolve 99% of queries within Feb.2011 to Dec 2012.