HOPE OLUCHI
Personal data and contacts will be open only to employers with access to CV database
Graduate trainee 120 000
Job Type: Full-Time

Education

From 0 to 2014
Univeristy of Lagos, Akoka, Lagos State
From 0 to 2010
Anambra State University, Uli
From 0 to 2006
Ekum College, Amukoko, Lagos
Languages:
English

Experience

fraud monitoring officer
stanbic ibtc bank
May 2014 - January 2015 (9 months)
Using rule based online fraud monitoring system to monitor any authorizations dealing with Debit & Credit card and transactions to identify any fraudulent behaviour. Obtain and assess cardholder information as well as analyse credit and debit card fraud cases. Communication with cardholders to provide them with preventative measures to protect the safety of their card and prevent any fraudulent activity. Identify and investigate the methods and processes used in fraudulent activities. Generates credit and debit card fraud prevention and analysis reports. Detect, prevent and control card related fraud losses. Ensure customer service and the bank’s reputation are not affected Escalate all new threats to Management to take appropriate action and to implement additional rules to prevent the threat and associated losses.
Secretary
Dan & Dan Investments Ltd
August 2012 - June 2013 (10 months)

· Booking of appointment

· Answering telephone calls

· Responding to emails

· Maintaining daily office administration

· Carrying out cash and bank transactions

· Verifying information update for MD

Office Assistant
Awka South Local Government, Anambra State (NYSC)
July 2011 - June 2012 (1 year )

· Opened files for new cases and in charge of handling files

· Put individuals through on the procedures involved in seeking redress to their problems in the department

· Followed up individuals to know their well-being.

· Assisted office staff in maintaining files and databases.

· Monitored office operations.

Assisted in the preparation of department budgets and expenses