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Samuel
Personal data and contacts will be open only to employers with access to CV database
Grant officer 120 000
Job Type: Full-Time , open to relocation

Education

From 0 to 2003
University of Ilorin, Ilorin, Kwara State, Nigeria.
From 0 to 1995
Government Day Secondary School, Tanke, Ilorin Kwara State
No added languages

Experience

Customer Care Representative
Airtel Nigeria
July 2009 - December 2012 (3 years 6 months)

 Delivery of high quality customer care services to subscribers

Achievement: Increase in customer base of the company for more than 30% 1n 2010

 Providing efficient and timely resolution of subscribers’ queries

Achievement: Company won best customer friendly award for between 2009-2011

 Efficient use of office computer applications to resolve subscribers’ issues

Achievement: Leads to customer satisfaction at all time

 Enlightening of subscribers about the company’s products and services

 Making detail report to the management on the feedbacks from subscribers

 Dealing with complains and feedbacks in accordance with company’s policy

Administrative Officer
SpeedNet Limited
March 2005 - July 2009 (4 years 4 months)

 Preparation of budget of stationeries and other materials needed in the company

 Handling all types of company procurements and properly keep their records

 Preparation of all sales reports and reconcile cash/invoice for management use

 Handling of all company bank transactions, tax payments and sundries.

 Preparation of all payment schedules for the company

 Manage the usage of all company facilities (internal & external)

Achievements: Efficient utilization of company resources and reduction in company wastages which led to my receiving the award of best company staff in 2008

Economics and Geography Teacher
Fatimat International High School
September 2003 - August 2004 (11 months)

 Preparation of Lesson notes for the Students

 Teaching of Economics and Geography in the School

 Conducting of Monthly and Terminal Examinations for the students