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jonathan
Personal data and contacts will be open only to employers with access to CV database
Ground service operations 200 000
Job Type: Full-Time

Education

From 0 to 2010
lautech
From 0 to 2002
auchi poly
No added languages

Experience

sales representative
duduprintz media company
February 2012 - February 2013 (1 year 1 month)

Business Development/Marketing/client services

  • Marketing and sales of company products and services
  • Identifying and developing new business contacts with corporate organizations, institutions and small businesses
  • Liaising and maintaining smooth relationships between customers and company
  • Managing and ensuring customer loyalty
customer service gate lead
virgin nigeria airways
January 2008 - Present Day (9 years 4 months)

Air Nigeria development limited Jan 2008-Dec 2010

Customer service gate lead/Flight monitoring agent

  • Check in passengers in line with approved VK policies and Timelines
  • Ensuring Gate activities and boarding of passengers
  • Analyzing and sending flight report to the Airport Supervisor when need arises
  • Good working knowledge of the SHARES system
  • Directing and coordinating passenger flow from the checking counter through immigration and screening to the boarding gate where they board into the aircraft.
  • Reconciling passengers as they are boarded into the aircraft and ensuring and necessary security checks are performed to ensure safety of passenger.
  • Resolving customer queries as regards ticket issues and discrepancies.
  • Monitoring flight arrivals and departure time and updating the Shares network for general information.
  • Opening and closing of flights before and after flight operation.
  • Monitoring and assigning ships (operating equipment) and updating and editing seat maps for check-in.
  • Ordering and monitoring meals for flights.
  • Ensuring inbound and outbound connections and run effectively amongst the stations both local and regional.
  • Monitoring passenger load and loading of standbys
  • Preparing relevant documents and passing it on to relevant aviation authorities.
  • Ensuring all stations are well advised of the implications of flight disruptions and how it affects transits passengers
administrative secretary
christian booksellers association nigeria
April 2006 - December 2008 (2 years 9 months)

Administrative experience

Christian Booksellers Association Nigeria 2006-2007

Administrator

  • Collecting annual dues from member organizations
  • Planning and organizing the national convention that holds every year both at the national and local levels.
  • Organizing information from the national and international bodies and disseminating such to members
  • Liaising between the members and the international body as it relates to their attending fairs internationally
  • Updating and management of association database