Establish a business partnership through advising and supporting the business on matters which have an influence on the human resource component of the company.
Through a principled, professional approach, purposefully manage the transfer of HR knowledge to line management, in order to ensure managers and supervisors are suitably equipped to maximise the business unit's human resource capacity.
Actively support Line Management through objective and professional input to the recruitment and selection process.
Provide support to Line Management in dealing with staff exits so that the cost
associated with these is minimized.
Ensure that development and training initiatives are designed to specifically raise skills/competency levels.
Guide and coach line in the principles of performance management.
Coordinate the Motiv8 process (appraisal system) to ensure that efficiency is achieved
Assertively facilitating the management of poor performance.
Keep abreast of Labour Legislation in order to ensure compliance, minimize IR risk, anticipate changes and manage the impact on the area.
Provide advice to Line and staff on labour related matters (specifically with respect to the Grievance and Disciplinary procedures).
Provide support to Line with disciplinary and grievance matters by ensuring that the area compiles with procedural fairness requirements in every respect, ensuring that Line Managers are equipped with the necessary skills to manage situations that are likely to occur within the Business Unit.
Support change through the Change Management process.
Ensure that Business Units are provided with professional and timely administrative support.
Ensure the implantation of the Employee Opinion Survey feedback and action plans across the business.
Ensure the implementation of the HR strategy across the business.
Implement and review HR Health check ensuring full compliance
Ensured that HR policies were implemented consistently, and that the core values of the company concerning people were upheld, especially those concerned with fairness, equal opportunity and work-life balance.
Provided effective support to the Country Manager to enhance efficiency and organisational productivity.
Ensured the implementation and follow up of various HR policies and procedures.
Effectively administered the medical scheme and employee relations.
Ensured continuous implementation of People Processes tools.
Effectively administered Recruitment & Selection process for all approved vacancies
Scheduled and facilitated induction for the new recruits for the site.
Maintained an effective and accurate employee record management system.
Was the custodian of employee contracts and relevant employee info for the site.
Managed the Leave database for the site.
Actively closed the cycle on employee termination and separation.
Effectively practiced the Disciplinary procedure by effectively supporting Line Managers.
Measured and supported all employee engagement activities e.g. EOS, EDSS, Upstairs, etc.
Effectively administered the Training & Development plans. This included both E-Learning courses and external courses.
Assisted with Performance Management functions (probation, full appraisal cycle).
Provided monthly analysis and reports to the Country Manager.
Handled all the Country Manager's messages in his absence and notified him of same.
Performed administrative functions for the Head Office and other executive management.
Handled all travel arrangements, purchased tickets and managed all hotel bookings for staff, including management guests from other locations and the liaison thereof.
Obtained visas and administration of expatriate permits and documentations.
Managed the central's office records and filing system, which included contractual and highly confidential matters.
Managed the administration of all contract mobile lines, office lines and monthly disbursement of recharge cards to staff.
Managed and ensured maintenance of the company's vehicles.
Administered all third party contracts.
Performed general secretarial duties for the Country Manager.
Was responsible for procurement for all locations stationaries, office supplies, safety apparels, furniture and other equipments.
Was responsible for maintenance of office building, payment of tenement rates, electricity and phone bills for all office supplies.
Regularly updated all stock cards and prepared monthly stock position for all office supplies.
Assisted with the Recruitment and Selection Process
Ensured the proper resolution of staff issues/ welfare.
Maintained staff database.
Developed and maintained an efficient filing and retrieval system.
Handled travel, accommodation and logistics arrangements for staff and clients
Liaised with partner companies abroad and handled all requests
Organised corporate meetings, retreats, luncheons/dinners
Managed and organised the Vice-Chairman’s schedule and updated his diary accordingly.
Co-ordinated internal and external meetings, conferences and dinners; research and collated necessary materials and follow up as required.
Prepared correspondence on behalf of the vice-chairman and other senior staff, including the drafting of letters and general replies.
Handled both written and telephone communication.