Back to CV list
DOLLY
Personal data and contacts will be open only to employers with access to CV database
HR coordinator
Job Type: Full-Time

Education

From 0 to 2011
MIDDLESEX UNIVERSITY, LONDON, UK
From 0 to 2006
NIGERIA LAW SCHOOL
From 0 to 2004
IMO STATE UNIVERSITY
No added languages

Experience

HR Coordinator
PSL Engineering & Control Ltd
July 2011 - Present Day (5 years 11 months)

Responsibilities

  • Coordinates and oversees employee recruitment/selection process, which includes preparation/review of job descriptions and specifications, employee skills analysis, job advertisements, short-listing of applicants, interviewing of applicants and securing/contacting referees
  • Ensures proper documentation of new employees’ data, including medical, bank, tax, pension, personal information in cases of emergency and all other necessary documents.
  • Provide a Generalist HR Support in resource planning, integration of new employees into the company through staff induction, confirmation, promotion, retention, and employee relations
  • Carry out performance reviews with line managers/supervisors, identify skill gaps/areas of improvement and prepare a training schedule for the year.
  • Administration of benefits programs such as Work Men Compensation, Life Insurance, Health Cover, Pension Plans, Annual Leave, Sick leave, Leave of Absence, and Employee Assistance Programs.
  • Coordination/ Handling of Staff Grievance/Disciplinary matters and attendance/absenteeism
  • Creation and implementation of organizational development programs, employee orientation and training programs, benefit plans, policies and guideline, employee recognition programs, and employee records and documentation.
  • Conduct Exit Interviews to Identify Reasons for Leaving, maintain proper record of employee turnover, and at the same time create strategies for employee retention and present to Management for implementation
  • Evaluating effectiveness through compiling and analysing data
  • Organizational Restructuring/Change Management, man power planning, and development.
  • Provide advisory services to management, supervisors, and employees on all HR related matters.
  • Responsible for the preparation and distribution of various reports on HR metrics to ensure needs are met.
  • Organise/conduct in-house training to address specific employee training needs
  • Carries out all other duties as requested by the board.

Achievements

  • Engineered and Started the HR Department and Serve as the Main Contact Point on All Organizational HR Related Issues.
  • Developed/Implemented Strategic Human Resource Management Initiatives and assisted in developing a system for measuring the impact of HR initiatives and performance.
  • Established, Maintained, and Implemented all Organizational/HR Policies, and Procedures, including company handbook, HR manual, interview and induction packs respectively.
  • Successfully created/implemented proper recruitment/selection process for my organisation
  • Conducted, Analysed, and Interpreted employee Engagement Survey to seek out the current level of employee satisfaction, identified areas of improvements, and formulated strategies to remedy/improve the working environment and presented to Management for implementation.
  • Developed proper tools/mechanisms to support individual/organisation learning and development.
  • Created and Maintained Effective Performance/ Career Management Strategies to help sustain a performance driven culture and ensure there is a fit between individual and organizational goals and objectives.
  • Developed an effective communication strategy by introducing the HR gazette and monthly HR meetings to enhance employee engagement , creating an effective information delivery of open dialogues to ensure employees understand and connect with the goals and values of the organisation and also share their contributions towards achieving the vision
CUSTOMER CARE/SALES EXECUTIVE
VISAFONE COMMUNICATIONS LIMITED
March 2008 - August 2010 (2 years 6 months)

Responsibilities

  • Customer Service Awareness.
  • Daily, Weekly, and Monthly Sales Reporting of Products and Services Including Opening, Recording and Following up on All Mails Received
  • Prime interface with customers, suppliers & personnel at all levels in the UK & overseas on all aspects of contracts
  • Ability to build Long Term Customer Relationship by Fully Understanding Their Organisational, Commercial and Operational needs.
  • Resolve All Customer Complaints/Queries

Achievements

  • Achieved an acting supervisory role within a short time
  • Trained new intakes on products and services
  • Supervised the general day to day activities and sales
  • Analysed, Created Reports, and Communicated Problems that are Hindering the Departments Operations