CUSTOMER CARE/SALES EXECUTIVE
VISAFONE COMMUNICATIONS LIMITED
March 2008 - August 2010 (2 years 6 months)
- Customer Service Awareness.
- Daily, Weekly, and Monthly Sales Reporting of Products and Services Including Opening, Recording and Following up on All Mails Received
- Prime interface with customers, suppliers & personnel at all levels in the UK & overseas on all aspects of contracts
- Ability to build Long Term Customer Relationship by Fully Understanding Their Organisational, Commercial and Operational needs.
- Resolve All Customer Complaints/Queries
- Achieved an acting supervisory role within a short time
- Trained new intakes on products and services
- Supervised the general day to day activities and sales
- Analysed, Created Reports, and Communicated Problems that are Hindering the Departments Operations