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Josephine Olayemi
Personal data and contacts will be open only to employers with access to CV database
HR officer ( british council ) 2 711 814
Job Type: Full-Time


From 0 to 2010
University of Leeds, United Kingdom ( MA Human Resources)
From 0 to 2005
Obafemi Awolowo University, Ile- Ife ( BA English Language)
No added languages


Retail Banking ( Customer Advisor)
Royal Bank of Scotland Group, Manchester , United Kingdom
April 2011 - Present Day (6 years 4 months)

Help build and maintain essential customer relationship.

Help keep a full diary of appointments (for the CA) with customers, identifying and fulfilling their needs.

Full knowledge of banks products and services.

Customer Experience Advisor
Ventura Outsourcing Experts, Leeds , United Kingdom
April 2010 - September 2010 (6 months)

Sky Department (Customer Experience Advisor)

Dealing with customer calls, enquiries and sales.

Retail Banking Operations (Customer Service Unit)
Zenith Bank Plc , Lagos
April 2007 - September 2009 (2 years 6 months)

Account opening, General customer enquiries, International trade services/ finance and Electronic Banking