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Franca Amaka
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HR support manager
Job Type: Full-Time


From 0 to 2003
Ambrose Alli University
From 0 to 1999
Chartered Institute of Administration
No added languages


Admin/HR Coordinator - Northern Region
Cotecna Destination Inspection Limited
February 2006 - December 2012 (6 years 11 months)
  • Administration and management of the office (Coordinate office operations, office facilities, support services and supplies).
  • Handling staff matters including leave plan, recruitment, overtime management, staff health management and liaising with relevant Pension, FIRS and HMO representatives.
  • Managing enquiries from Government establishments to the office, liaise with external clients and all relevant businesses and associates connected with COTECNA (Nigerian Customs Services, Federal Ministry of Finance, Central Bank of Nigeria, and Honorable Members/Senators of the Federal Republic of Nigeria etc), attending meetings on behalf of the company, prepare response to letters from Government offices, developing, recommending and maintaining office procedures and systems.
  • Ensure cleaning staff and security officers are on duty and performing their functions.
  • Ensure the public and staff areas of the office premises are kept in good and clean order to ensure optimal use of facilities and staff/organizational effectiveness and efficiency.
  • Manage procurement and issuance of stationeries/office supplier and equipment.
  • Managing office float and payment to contractors.
  • Coordinate regular stock takes of assets ensure inventory data is accurately entered in the database and hardcopies kept.
  • Coordinate the compilation and maintenance of accurate/proper inventory records.
  • Coordinating contractor’s activities to ensure contracts meets to specifications.
  • Carry out quarterly due diligence of contractors and suppliers.
  • Carry out monthly performance appraisals of staff.
  • Handling hotel reservations and travel arrangement for Management staff, Expatriate staff and Government Officials plus visa procurement.
  • In charge of the MD’s appointments while in Abuja, traveling arrangements, medical/welfare matters and also domestic staff.
  • Liaise/report weekly to Management and Senior Directors and also act as their Personal Assistant while on assignment in Abuja.
Client Liaison Officer
The Bridge Clinic
January 2004 - February 2006 (2 years 2 months)
  • In charge of client’s complaints
  • Liaising with new/old clients
  • Drafting and sending out letters to clients and doctors
  • Taking minutes of meetings
  • Coordination of the bi-monthly seminars/lectures and public relations.
Customer Care Representative
Adesupo Adetona & Co
January 2003 - February 2004 (1 year 1 month)
  • In Charge of Administrative staff
  • Chairman’s appointment
  • Managing the office while Partners are away and other Secretarial functions.
Secretary -NYSC
Range Technologies Limited
August 2001 - September 2002 (1 year 2 months)
  • In charge of Patty Cash and in charge of vouchers rreconciliation.
  • Managing Director’s appointments
  • Attending meetings with the MD.
Administrative Manager
whitehall Clinics Limited
October 1988 - April 1998 (9 years 7 months)

In charge of the hospital’s administration, Client’s bills, Director’s traveling arrangements, assisted in the recruitment functions including confirmation of appointments, manpower planning and development, Writing of Accreditation, Approval and Rejection letters to Clients, in charge of administrative staff, in charge of client’s complaints, coordination of branches and departmental manpower needs and advising management on proper and effective deployment of existing Human Resources.