Michael
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HSE Officer 200 000
Job Type: Full-Time

Education

From 0 to 2012
University of Lagos
From 0 to 2005
University of Ilorin
No added languages

Experience

Client/Customer Service Officer
Chams Nig Plc
December 2008 - December 2010 (2 years 1 month)

● Act as direct point of contact to the company.

● Interact with customers to provide information in response to inquiries about products and services.

● Represent the company for all customers queries with regard to logistics handle and resolve customers complaints.

● Produce daily report after order has been place and billing completed

● Take customers feedback to center support executive

● Acquaint customers with details of the company

● Support of marketing in communication and confirmation of new products information with customers.

● Maintain contact with all customers, ensuring continuous improvement of customers service level.

Achievement: I was sent from Lagos to Abia state for a period of 18days for data capture of our clients and it was successfully done.