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JUDE
Personal data and contacts will be open only to employers with access to CV database
Head, business development 400 000
Job Type: Full-Time , open to relocation

Education

From 0 to 2013
Nasarawa State University, Keffi
From 0 to 2005
University of Calabar Graduate School
From 0 to 2002
University of Uyo, Akwa Ibom State
Languages:
English

Experience

CHANNELS DEVELOPMENT OFFICER
FINCA INTERNATIONAL
September 2013 - Present Day (3 years 9 months)

Development and implementation of a delivery channels strategy and front-end technology for client access to financial services, to enhance savings mobilization efforts with lower costs for FINCA and its clientele. Development and execution of FINCA’s agency banking strategy, guiding policies, sourcing, training and management of the agency banking network in a way that ensures compliance with regulations and FINCA standards, delivers high-quality customer service, and mitigates potential risks for FINCA. Manage, monitor and report on FINCA’s various delivery channels as distinct business units, focusing on profitability, risk management and performance across key outreach, efficiency and customer satisfaction indicators. Recruitment, training and supervision of delivery channels staff. Banking operation services, technology support and business strategy integration for efficient resource application.

HEAD, BUSINESS DEVELOPMENT
FORTIS MOBILE MONEY LIMITED
August 2011 - August 2013 (2 years 1 month)

My core task is establishing Fortis Mobile Money via a Strategy Development and Implementation for market penetration.

 Mobile money product development.

 Prospecting for clients among corporate bodies to adopt mobile money payment solutions.

 Product presentation to groups and corporate bodies.

 Training and capacity building for staff and team supervision.

Sales Consultant
VIP EXPRESS LIMITED
June 2010 - September 2010 (4 months)

Sales consultancy services to clients desirous of getting the best in foreign travel for business or pleasure.

 Product presentation to a group, negotiation and sales and client relationship management.

Head, Funds Transfer Unit
OCEANIC BANK INTERNATIONAL PLC
August 2009 - December 2009 (5 months)

Treating customers’ transfer requests/ instructions.

 Balancing and reconciliation of GL accounts and preparation of monthly proof of GL accounts.

 Treating Western Union Transactions.

 Performing clearing and NEFT transactions at the branch level.

 Relief Head of Operations

 Draft issuance, booking and monitoring of time deposits.

 Supervising and training members of my unit.

 Cross marketing Bank’s products and services.

Head Customer Services Unit
OCEANIC BANK INTERNATIONAL PLC
November 2007 - July 2009 (1 year 9 months)

Authorizing and verifying account opening for new customers.

 Records keeping for new and old customers.

 Updating of records on Bank’s database.

 Attending to customers’ requests regarding information on Bank’s products and signing them on for the different services.

 Supervising and training members of my unit.

Cheque Management Services Supervisor
DIAMOND BANK PLC
March 2007 - September 2007 (7 months)

Receiving and attending to the cheque production requests from all the branches.

 Ensuring prompt production and dispatch of cheques.

 Keeping records of produced cheques as well as records of stock.

 Ensuring all equipment are in good working condition.

 Balancing GL accounts related to production costs.

Cash and Teller Services Supervisor
DIAMOND BANK PLC
May 2006 - March 2007 (11 months)

Managing the cash situation and needs of the branch.

 Daily balancing of the branch vault cash and General Ledger accounts.

 Maintaining a conducive environment for both staff and customers.

 Ensure all bank equipment in the banking hall and cash counting room are in good working condition.

Prompt authorization of transactions from input staff as regards account opening, funds transfer, customer cash payments and expense voucher payments.

 Managing customers and queues and ensuring prompt and efficient service delivery from staff to customers.

 Training and supervising all staff attached to the cash unit in the discharge of their duties of receiving and paying cash to customers.

 Interaction with customers for feedback and basic marketing activities.

 Automated Teller Machine (ATM) supervision, basic maintenance of ATM and balancing of ATM GL accounts.

 Relieving and acting as back-up to Head of Operations.

Customer Services Officer
DIAMOND BANK PLC
May 2005 - April 2006 (1 year 1 month)

Account opening for new customers.

 Records keeping for new and old customers.

 Updating of records on Bank’s database.

 Attending to customers’ requests regarding information on Bank’s products and services.