Azuka Martins
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Head client executive/administrator 52 000
Job Type: Full-Time

Education

From 0 to 2010
University Of Lagos
No added languages

Experience

Head Client Service
Heartlink Venture limited
October 2010 - December 2012 (2 years 3 months)

Ø Develop communication objectives and communication plans

Ø Write and produce publications such as internal newsletters, leaflets and data information for the Companies Directory

Ø Assist in planning and organizing social events that meet up to company standards.

Ø Support day to day running of the department to ensure the effective and efficient operation of the department.

Develop a comprehensive database for company’s client.

Meet client and ensure customers are satisfied, resulting in profits for the company.

Introduce new products, respond to client inquiries and find solutions to client issues

Develop strong business relationship strategy between the company and

its existing client.

Assist to prepare workable schedule and adequate budget plan for upcoming project.

Create supportive climate for on-hand and upcoming projects.

Apply critical thinking and problem solving skills to customer’s complaint.

Assist with project research as assigned.

Performing all administrative functions.

Give detailed reports weekly on On-going Project

Promote the image of the company to the external environment

Work overtime as needed, especially during quarter-end and year end.

Apply cumulative knowledge and experience to each obstacle,

Work closely with Head Consultant.