1)Managing a Team of Customer Service Staff
2)Encuring Complaints by customers are handled immediately .
3)Ensuring noth the customer and company are getting a fair value
4)Traning and ensure junior representatives are well euipped abtout the product and be able to sell the product to face to face customers independently
5)Develop and manage revelation with distributors and other customers.
6)Handling Face-to-face enquiry from customers.
7)Was able to train various Groups of customer service staff with Good outstanding Results particularly in sales.
8)Promoted from being a customer service officer to head after working as an Marketer/customer relations for four years 16th of march 2005-January 2010