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Head of sales & account management 7 000 000
Job Type: Full-Time


From 0 to 2006
Queen Mary University of London
From 0 to 2002
University of Lagos
No added languages


Head, Sales and Account Management
GSM Systems Ltd
September 2010 - Present Day (6 years 11 months)

Summary : Responsible for generating a revenue of $3m, and managing four Account Managers and 2 Business Development Manager, helped GSM System built and develop its Sales Team

  • Account Management: Head of Account Management involving 6 accounts, coordinating planning, strategy and execution
  • Relationship building among Management level and C-Level staff of clients
  • Sales and Business development Planning: Drive sales and ensure targets are et
  • Opportunity Recognition - involved in identifying opportunities, and sifting through them
  • Service Delivery Management: I was also involved in Service delivery management, acting as an interface between the clients and my company’s Technical unit. Escalating issues that have remained unreserved to our 3rd Level Support
  • Strategy planning: Drive business planning and strategy
  • Sales :Selling of products and Services
Sales/Account Manager
HUAWEI Technologies Ltd
November 2009 - September 2011 (1 year 10 months)

Summary: Responsible for generating $250m worth of Managed Service deal , and $35m worth of add-ons deal in one year

  • Responsible for Managed Services sales negotiation in Zain, MTN, Glo,Starcomms, Multilinks,Visafone and Zoom Accounts
  • Involved in the commercial set up of the NCC Emergency call centre
  • Responsible for sales and business development of Managed Services and professional services for Huawei in the Nigerian and West Africa Hub
  • Responsible for managing customer’s relationship in all the major accounts, building mutually beneficial relationship for the development of the customer, and profitability of Huawei
  • Airtel Managed Service & Managed Capacity model- I was involved in negotiating the commercials for the MS and MC projects in Airtel
  • Develop business strategy and modeling for clients in IT/Telecoms industry especially with respect to managed services and outsourcing in the Sub Sahara Africa region
  • Advise CDMA operators on new business models that can put their operation on the part of profitability and sustainability
  • Conduct technology and business audit on customer’s network and give necessary advice needed to revive or consolidate on leading positions
  • Make presentations to customers on the relevance of Managed Services to their survival in this competitive market, where profit marginal is decreasing
  • Provide professional services to client which helps them develop competence in niche area that will give them competitive advantage over competitors in the keenly competed market
Account Manager, Multimedia & System Integration
October 2007 - October 2009 (2 years 1 month)

Summary: Responsible for generating a revenue of $120m as part of a team of four, and generating a revenue of $32m individually; handled end to end the convergent billing in Airtel

  • As an Account Manager in Ericsson, I was responsible for multimillion dollar projects in Zain like OSS Upgrade, CS3 to CS4 Upgrade, Converging Charging, Community Charging, 27million & 30million IN subscriber capacity expansion 3G services etc. These Projects sum up to almost about $20million(N 2.4 billion)
  • Advise customers on Ericsson technology, developing business plans and evolution paths for them. Advising clients on evolution strategies in IT, System Integration & Multimedia solution ; developing new sales product in conjunction with solution team that meets customer’s need and budget;
  • Manage the sales and business sides of customer’s revenue management platform like billing system, charging system IN & VAS systems etc
  • I was responsible for selling Ericsson multimedia products and System Integration solutions
  • Responsible for creating business development plan and strategies for customer s’ profitability and growth
Data Analyst/Miner
Africa Development Information Service(AfDevinfo), U.K
August 2006 - July 2007 (1 year )
  • AfDevinfo is an NGO that works for international bodies like the UN, USAID, UNICEF etc in gathering information about Sub Sahara African countries and analyzing the information for use by these organization
  • Data collection and entry about Sub Sahara Africa
  • Data analysis & interpretation- I was involved in collation, analysis and interpretation of data of Western Africa politics
RF Transmission Engineer
Virgin Technologies Limited, Nigeria
December 2002 - May 2005 (2 years 5 months)
  • Expert use of RF/Satellite testing & Measuring equipment like Agilent Vector/Network Analyser,HP Spectrum Analyser, BER tester etc.
  • Configuring Cisco routers and switches; interfacing satellite transmission parameters with network parameters
  • Configuring Transmission modem parameters on NMS for MTN, Econet (Zain) and Globacom satellite carriers; maintenance of satellite carriers for Zain, Globacom, MTN

Additional information

About Me

My name is Nsikan Samuel Nkordeh. I have my first degree in Electrical and Electronics Engineering from the University of Lagos, and a Masters from Queen Mary University of London in Telecommunication.

I have 11 years working experience in the Telecom industry, where I have handled complex and multi-million dollar projects in contract management account management, sales and project management. I have worked with multinationals like Ericsson and Huawei as both project and account manager.

My experience includes pre-sales, sales, account management, project management and contract negotiation. My mission wherever I work is to move the company to the next level in the progress pyramid, leverage on my contacts and experience for the benefit of the company