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blessing mercy
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Head, operations 12 000 000
Job Type: Full-Time

Education

From 0 to 2008
MBA, Unilag
From 0 to 2001
B Sc Bus. Admin. Uniben
No added languages

Experience

Head, Operations
Zenith Bank
January 2003 - Present Day (14 years 6 months)

Execute infotech duties

Supervise customer service unit, Fund transfer unit, cash and teller unit.

Supervise the non-professional cadre like the security unit, cleaners, drivers, technicians, dispatch riders, mobile police, etc.

Executive Trainee
Guaranty Trust Bank
January 2003 - January 2005 (2 years 1 month)

Introduce sustaining relationships to the organisation

Manage existing relationships to achieve mutual benefits

Render monthly profitability reports

Render yearly budgets