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Blessing Mercy
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Head, operations 15 000 000
Job Type: Full-Time

Education

From 0 to 2008
MBA, Unilag
From 0 to 2001
B Sc. Bus. Admin. Uniben
From 0 to 1998
Diploma, Accounting
No added languages

Experience

Head, Operations
Zenith Bank
January 2005 - Present Day (12 years 4 months)

Supervise funds tranfer unit, customer service unit and cash & teller unit

Monitor the duties of non-professional staff like the security unit, cleaners, dispatch riders, cash managers, mobile policemen etc

Involved in daily resource procurement

Executive trainee
Guaranty Trust Bank
January 2003 - January 2005 (2 years 1 month)

Introduce quality relationships to the organisation

Manage existing relationships for mutual benefit

Render monthly profitability

Render yearly budget to ensure focused performance