Strategic Project Management
Handles all Managerial functions
Develop a strategic plan to increase the revenue, profitability and growth as an organization
Recruiting and Training of staffs
Corresponding with client in and outside Nigeria
Facilitate customer’s request
Handle inbound and outbound calls to and from customers.
Provide customers with information on products and services.
Resolve customer’s complaints and enter customer information in the appropriate folder and computer package.
Corresponding with client in and outside Nigeria by E-mail and calls.
Facilitate customer’s request by processing orders and follow up calls.
Complete call log books and produce a weekly report.