Recruiting and staffing for various organisations within the FCT Zone
Preparing and maintaining related payroll records and reports.
Documenting workflow and work procedures.
Managing and coordinating various training programs for clients
Developing a learning and development plan impact assessment system for employees to ensure personal development
Identifying training and development needs within FCT Zone and other states in Nigeria through appraisal schemes and consultation with clients
Developing and coordinating effective induction programs for new employees
Conducting and analysing training appraisals for resource persons
Monitoring, evaluating and analysing evaluations for all training programs
Sending weekly and other periodic reports to my supervisor
Amending and revising training programs as necessary in order to adapt to the changes that occur in the work environment for employees and clients
Liaising with resource persons (internal and external) before training programs
Contributing to the organisation strategic goals
Met daily appointment targets
Described product benefits and any special offers to customers
Gave advice about how these may benefit customers personally
Entered records into a computer database, including dates for follow up calls
Encouraged customers to accept a no obligation survey or a visit from a consultant
Set up appointments for consultants in the field.
Formulated and implemented marketing strategies and promotional packages that increased turnover by 64% in the first six months
Developed new and existing customer accounts
Met and negotiated prices of products with new clients and providing extensive client follow up to ensure customer satisfaction
Maintained high level of service through the performance of extensive quality checks to ensure products are of standard
Liaised with internal departments to ensure smooth delivery of services
Made recommendations regarding improving operations and financial positions of company.