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RUTH
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Human resources officer
Job Type: Full-Time

Education

From 0 to 2004
UNIVERSITY OF ABUJA
No added languages

Experience

CLAIMS OFFICER
CONSOLIDATED HALLMARK INSURANCE PLC
February 2011 - Present Day (6 years 5 months)
  • analyse the claim and decide whether it is covered by the policy
  • appoint insurance loss adjusters and private investigators when required
  • manage long-term claims and reassess them regularly
  • make recommendations for the settlement of claims
  • inform clients if claims are accepted and how they will be allocated
  • organise payments to clients
  • organise the repair or replacement of lost items
  • make sure all enquiries and payments are dealt with quickly
  • keep clients' files updated
  • record payments made and received
  • Contact independent experts in the case of disputes and attend disputes tribunals.
MARKETING OFFICER
CONSOLIDATED HALLMARK INSURANCE PLC
February 2008 - February 2011 (3 years 1 month)
  • Identification, marketing and servicing of prospective and existing clients
  • Preparation of weekly and monthly reports.
  • Adapting reports, documents, memos and other written material to target audience.
  • Working cooperatively in teams and sharing decision-making
  • Attending to customers’ complaints and correspondence with intentions to identifying and resolving customers’ queries on products and services promptly and courteously at all times.
HUMAN RESOURCES OFFICER
GOMBOT INSURANCE BROKERS LIMITED
December 2005 - January 2008 (2 years 3 months)
  • Assisting with the recruitment and selection process.
  • Administer necessary disciplinary action as provided in the company policy to erring employees
  • Working closely with departments, increasingly in a consultancy role, assisting line managers to understand and implement policies and procedures.
  • Planning, and sometimes delivering, training, including inductions for new staff.
  • Ensuring company-wide committee facilitation and participation;
  • Ensuring company employee communication.
  • Assisting with compensation and benefits administration and recordkeeping;
  • Ensuring employee safety, welfare, wellness, and health reporting; and employee services;